Pauras Shah

Greetings! I'm Pauras Shah, currently serving as the Senior Manager of Backoffice Operations at Monarch. My association with MNCL has spanned an incredible 15 years, and I take immense pride in being a part of the MNCL family since 2006. In my role, I oversee a wide array of operational activities, including Exchange-related functions, process automation, in-house development of new applications, and team management, among others. Reflecting on these 15 years of my journey, I find it truly fascinating that while I've grown significantly in my professional capacity, I still maintain the enthusiasm and hunger for innovation that I had as a fresher. This journey has been marked by a constant desire to challenge myself and my team, continuously raise the bar, generate fresh ideas to optimize processes and enhance the client experience, boost my team's productivity, and reduce costs. This level of dedication has been possible because of the trust and freedom that the management has bestowed upon me and my team. At Monarch, we operate with a mindset of ownership, and we are committed to driving our functions with the utmost dedication and responsibility.